Payment & Billing Guide
Learn about payment methods and billing options for Intelliprint services
Payment Methods
Prepay
Add credit to your account and use it to pay for your letters as you go. This option gives you full control over your spending and allows you to easily manage your budget.
How to Add Credit:
- Sign in to your Intelliprint account
- From the left menu, click "My Account"
- Click on "Billing"
- Click "Deposit" next to your current balance
- Enter the amount and proceed with payment
Pay Later
Set up a Stripe direct debit mandate, and we'll automatically charge you for any letters sent during a particular month. With no contracts or minimum spends, you'll only ever pay for what you send.
How to Set Up Direct Debit:
- Log in to your account
- Go to "My Account" > "Billing"
- Click "Add Bank Account"
- Fill in your BACS details and address
- Accept terms and click "Set up Direct Debit"
Invoice
We can send you an invoice to be paid within 30 days. This option is great for businesses or individuals who prefer to receive a bill at the end of each month rather than paying upfront.
To set up invoice payments, please contact our support team via:
- Live chat
- Contact form
- Email: support@intelliprint.net
Billing Information
Balance Notifications
You will receive a notification when your balance falls below the cost of your mailing.
Direct Debit Notifications
We'll send notifications several days before a payment is taken for direct debit customers.
Receipts & Invoices
Access all balance transactions and download receipts/invoices from the billing tab.
Important Notes
No Contracts
There are no monthly charges or minimum spends. You only pay for what you send.
Secure Payments
All payments are processed securely through Stripe, our trusted payment provider.
Transparent Pricing
All prices are clearly displayed before submission, with no hidden fees.
Need Help?
If you have any questions about payments or billing, our support team is here to help.
Contact Support