Help
Troubleshooting
Common issues and fixes. If something isn't working the way you expect, check here first.
Fixing PDF address and upload issues
Common problems when uploading a PDF with an address already positioned on it — window alignment, splitting multi-letter files, and print quality.
Reviewed 8 July 2026Understanding print job errors
Every API error follows the same format — a message, a type, and a code. Here's what the common ones mean and how to get further help.
Reviewed 8 July 2026